Technologyville is a Chicagoland IT service provider offering turnkey IT solutions for small and medium sized businesses. We use state-of-the-art systems and network monitoring to provide a proactive support style to solve problems. Each system allows us to provide better follow-up and proactive monitoring than most of our competitors. The software recognizes a problem, logs it into our service desk, attempts to self-heal, and then assigns a tech to elevate it based on the severity of the issue.
We pride ourselves on our strong relationship with clients and quick follow up through a quarterly review process called the “Customer Touch Program”. The success of our clients is an important aspect of our business and is used to determine the effectiveness of our services. Our core service offerings enable our clients to operate efficiently and shift focus to growth. We strive to make our clients grow and to provide them the connections to succeed… we connect.
Our staff is comprised of Certified Senior Technicians. We have technicians in every state across the nation and though our focus is the Chicagoland area we have clients in California, Texas, Massachusetts, Florida, Wisconsin and Indiana.
